Accounting & Billing Support

Greetings. If you have a billing issue, please feel free to contact me by phone, email or secure fax using the contact information below.

Folks frequently try to reach me because they get a new credit card, or want to update the expiration date or security code on the card they have on file. Thank you so much for providing this information before we have to call you!

If you have your account name (i.e., AcmeWidgets-01) please feel free to click on the client login link on this website. That will take you to the customer support center. From there, you can securely enter your updated billing information. If that doesn’t work for you, please feel free to send the information to our secure fax inbox.

If this is an urgent matter, or you just want to get things taken care of,  you may also contact customer support weekdays from 8am to 6pm ET.

Phone: (301) 685-5601 x105
Fax: (301) 576-4037
Email: accounting@drbackup.net