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# Dr.Backup Data Protection Services

Done-For-You Services for Business

## Sitemaps

- [XML Sitemap](https://drbackup.net/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://drbackup.net/blog/)
- [Yes, You Do Need To Backup SaaS Data in Cloud Apps](https://drbackup.net/uncategorized/yes-you-do-need-to-backup-saas-data-in-cloud-apps/) - “All of our applications are now in the cloud – So we don’t need to worry about backup anymore, right?” -- Credit: Multiple anonymous clients This is almost always a FALSE statement. You see…most cloud-based SaaS (Software as a Service) providers operate under something called a Shared Responsibility Model. This is where the vendor accepts responsibility
- [Why Cloud Backups Fail to Protect ISAM Databases — And How Dr.Backup Gets It Right](https://drbackup.net/online-backup-general/why-cloud-backups-fail-to-protect-isam-databases/) - Many business‑critical applications rely on ISAM (Indexed Sequential Access Method) databases. They’re everywhere—vertical market software, line‑of‑business systems, financial accounting packages, and countless legacy-but-still-essential PC/server applications. ISAM databases store data in fixed table files, with separate index files that track record locations. They’re fast, efficient, and ideal for read‑heavy workloads, which is why so many vendors
- [Google Forgot About Us - Please Help Them Remember](https://drbackup.net/uncategorized/google-forgot-about-us-please-help-them-remember/) - I’m writing today because I really need YOUR help. These days, your business’ Google online reputation is very important. I mean who doesn’t do a quick product or vendor search before they buy from a company – let alone even visit a new restaurant. Over the past 10+ years, the Dr. Backup team has PASSIVELY
- [ZERO TRUST Security Filters - Prevent Ransomware!](https://drbackup.net/online-backup-general/zero-trust-security-filters-prevent-ransomware/) - Say GOODBYE to the threat of RANSOMWARE...and say HELLO to a less stressful computing experience! No more worries about a single bad click, a malicious email attachment or a moment of carelessness on the web causing a major data loss for your business! "Zero Trust Security Filters" are an integral part of the Dr.Backup B3
- [Monitoring Backups Using A Report Card](https://drbackup.net/online-backup-general/monitoring-backups-using-a-report-card/) - Each time that a backup completes, an email message is sent to you and/or your designated technical contact(s). The message contains a summary of the just-completed backup job and a detailed log file of the current backup configuration. This happens automatically -- unless you have asked us to suppress successful backup operations. If you are
- [Why Microsoft OneDrive Should NOT Be Your Critical Data Backup](https://drbackup.net/online-backup-general/why-microsoft-onedrive-should-not-be-your-only-critical-data-backup/) - If you own/operate a business, your livelihood depends heavily on the digital information you maintain about your products, services, employees and customers. Don’t be lulled into thinking that the use of OneDrive on your PC alleviates the need for you to follow proper data protection and backup processes. Relying exclusively on OneDrive to secure your
- [Dr.Backup Team Member Supports Fight Against Covid-19](https://drbackup.net/online-backup-general/dr-backup-team-member-supports-fight-against-covid-19/) - Major kudos to Dr.Backup technician John "JR" Richardson for his tireless work assisting our medical professionals in their fight against the Corona virus. During the day, JR provides front-line technical support to our partners and their customers -- helping small businesses to securely backup their business-critical data to the cloud. But at night --
- [Dr.Backup Annual Meeting And Crab Feast 2019](https://drbackup.net/online-backup-general/dr-backup-annual-meeting-and-crab-feast-2019/) - Once again, the Dr.Backup extended team gathered together for our annual stakeholder's meeting and crab feast on the water at Mike's Seafood North in Pasadena, Maryland. (Yes IRS, we really did have a meeting and I have many witnesses.) Just look at this motley crew --another year older-- and soon to be another pound heavier.
- [Dr.Backup Recognized as Small Business of the Year Award Winner](https://drbackup.net/online-backup-general/drbackup-award/) - On May 13 at the annual meeting of the Central Maryland Chamber of Commerce, Dr.Backup was honored as the 2019 Small Business of the Year award winner. This recognition is given annually to a company with fewer than 50 employees that has a demonstrated history of significant growth and improvement to the regional business climate.
- [The "Humpty Dumpty" Backup Question](https://drbackup.net/online-backup-general/the-humpty-dumpty-backup-question/) - So you’re already using secure online backup to protect your critical files, folders and databases, right? Well congratulations, you’ve taken an important first step to protect one of your organization's most important assets – its data. However, don’t forget to ask yourself the very important “Humpty-Dumpty” question: How quickly can you put all the pieces
- [How To Receive Dr.Backup Alerts In Your PSA Trouble Ticket System](https://drbackup.net/online-backup-general/psa-trouble-tickets/) - One common feature of Professional Service Automation (PSA) software is the ability to accept a customer inquiry/work request via email and turn it into a trouble ticket (or directed task). Generally, client contact information (email address or company domain name) is registered in the PSA software. When an incoming email message is processed by an
- [Live Audio Recording Of A Typical Phishing Call "Selling" Windows Security Services](https://drbackup.net/online-backup-general/live-audio-recording-of-a-typical-phishing-call-selling-windows-security-services/) - To you, this might sound like an obvious phishing scam. Turns out the perpetrators are trying to gain access to your computer to remove a virus they claim you have. The fee for this service is a mere $250 (or more, if you go for the upsell) conveniently added to your major credit card. Listen
- [Human Roadkill - What Ultimately Happens To Businesses Without Reliable Offsite Computer Backup](https://drbackup.net/online-backup-general/human-roadkill-what-ultimately-happens-to-businesses-without-reliable-offsite-computer-backup/) - Trolling the internet, I came across this "human roadkill" image. Truth of the matter is that it's not only a funny picture, it's what you'll feel like if (when) your business is attacked by a cyber criminal. With over 30 years of industry expertise, I can tell you for sure, that there is no such
- [Dr.Backup Annual Meeting and Crab Feast 2018](https://drbackup.net/uncategorized/dr-backup-annual-meeting-and-crab-feast-2018/) - In August 2018, the Dr.Backup extended team held our annual stakeholder's meeting and crab feast at Mike's Seafood North in Pasadena Maryland. It is truly amazing how over the years we have grown from just a small group into an extended family that now can barely fit into the picture! (Maybe we'll actually need to
- [Dr.Backup Receives Member Spotlight Recognition from Central Maryland Chamber](https://drbackup.net/uncategorized/dr-backup-receives-member-spotlight-recognition-from-central-maryland-chamber/) - Dr.Backup is a long time member and active contributor to the Central Maryland Chamber of Commerce community (previously the Baltimore Washington Chamber of Commerce). Our focus has been on helping to educate other small business members on technology, marketing and best business practices through committee work and seminars. We thank the chamber for acknowledging
- [Dr.Backup Statement On HIPAA Compliance](https://drbackup.net/online-backup-general/dr-backup-statement-on-hipaa-compliance/) - Dr.Backup provides secure online backup service to organizations that create, maintain, receive or transmit electronic protected health information (“ePHI”.) These organizations are referred to as “Covered Entities” and are required by law to comply with the regulations associated with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”.) When the original HIPAA regulations were
- [A Tale of Two Quotes](https://drbackup.net/online-backup-general/a-tale-of-two-quotes/) - Below are reproductions of two online backup service quotes. They provided the manager of a small branch office a choice between two proven vendors - both with the technical skills to get the job done. Expanded image: MSP Consulting Services Work Order Expanded image: Dr.Backup Quotation for Managed Backup Service The first vendor quote
- [Winner of Dr.Backup "1-in-10 Million" Promotion](https://drbackup.net/online-backup-general/winner-of-dr-backup-1-in-10-million-promotion/) - Since 2001, Dr.Backup has been providing businesses throughout the US and Canada with fully managed online backup service. On September 16, 2017, we completed our 10 millionth online backup. We are proud to announce that Sassie Logan of Duggins Heating and Cooling of Walkertown, North Carolina was the winner of our "1-in-10 Million" promotion. In
- [Dr.Backup Completes 10,000,000th Online Backup](https://drbackup.net/online-backup-general/dr-backup-completes-10000000th-online-backup/) - Dear Valued Clients and Business Partners, Hard to believe, but it's been over 15 years since Dr.Backup first opened its doors in 2001 -- inspired by the tragic events of September 11, 2001 (Nine-Eleven.) Since then, the team has had the privilege of helping to protect the critical files, folders, email, databases and application data
- [Dr.Backup Update for Clients Impacted by Hurricane Irma](https://drbackup.net/online-backup-general/dr-backup-update-for-clients-impacted-by-hurricane-irma/) - The staff of Dr.Backup continue to monitor the situation throughout Florida and the surrounding region. A this time, widespread damage and power outages have been reported across the region in the aftermath of hurricane Irma. We provide the online backup service for many businesses in the impacted area. Rest assured that the Dr.Backup staff is
- [Dr.Backup Update for Clients Impacted by Hurricane Harvey](https://drbackup.net/online-backup-general/dr-backup-update-for-clients-impacted-by-hurricane-harvey/) - Hurricane Harvey - Online Backup Client Advisory. The staff of Dr.Backup continue to monitor the situation in Houston and the surrounding region. Our prayers go out to the thousands of families and businesses impacted by hurricane Harvey and the unprecedented residual rainfall. We provide the online backup service for many businesses in the impacted area.
- [Bad News - Good News - Say YES to Online Backup Service](https://drbackup.net/online-backup-general/say-yes-to-online-backup-service/) - The BAD news is that these are dangerous times for many businesses. The (really) GOOD news is that WHEN PROPERLY IMPLEMENTED, an offsite backup of important computer files is a nearly 100% effective defense against the myriad of data-loss threats that exist in today's interconnected world. These days, if your company does not have a
- [Dr.Backup Seafood and Crab Feast 2017](https://drbackup.net/online-backup-general/dr-backup-seafood-and-crab-feast-2017/) - On Sunday June 26th the extended Dr.Backup team got together for our annual Seafood and Crab feast. This year, we traveled to Mike’s Seafood restaurant in Riva, Maryland – overlooking the South River and a stone’s throw from the Chesapeake Bay. After a "brief" staff meeting, the chow-down began. As a "team" we managed to
- [Real World Example of a Nasty Virus - When Was Your Last Online Backup?](https://drbackup.net/uncategorized/nasty-viruses/) - As the Managing Partner of Dr.Backup, I receive 100s of email messages each day. Many are technical in nature, but some are typical business correspondence. Prior to any message getting to me, it is scanned by a third party email filtering service that claims to use six antivirus detection engines. Once the message arrives inside
- [Combining Online and Local Image Backup for Maximum Protection](https://drbackup.net/online-backup-general/combining-offsite-and-local-image-backups-for-maximum-protection/) - While online backup provides the ultimate in mission critical data protection, image backup is an excellent complement. A full system image backup can dramatically speed up the process of recovering from serious equipment or disk corruption failure by restoring not just lost data, but also the operating system environment and installed application software. The Dr.Backup
- [Powerful New Features in Dr.Backup for 2017](https://drbackup.net/online-backup-general/powerful-new-features-in-dr-backup-for-2017/) - The Dr.Backup online backup service has always been great. But new software feature enhancements for 2017 raise the bar even higher. Nearly 2 years in development, version 11.16 is now available. We are proud to be one of the few national service providers that can offer fully managed & secure online backup AND complementary local
- [A New Look for the Dr.Backup Website](https://drbackup.net/online-backup-general/a-new-look-for-dr-backup-website/) - Welcome to the new Dr.Backup website. It's been a long time coming, but the development of our new and improved website is finally complete. (Well, at least Phase I is complete!) Since 2001, we've revised, updated and cajoled our original homepage to meet the needs of our customers and business partners. But these days, it
- [Let the Bad Guys Win? (or use S.M.A.R.T. Online Backups)](https://drbackup.net/online-backup-general/let-the-bad-guys-win-or-use-s-m-a-r-t-online-backups/) - These days, it’s very common for “bad guys” to use clever social engineering techniques to trick even the most careful worker into voluntarily starting a malware infection. A modern computer virus (sometimes referred to as “malware”) is software that when executed on your PC provides unauthorized access to your private data -- or can even corrupt
- [Do Self-Managed Backups Make Sense?](https://drbackup.net/online-backup-general/do-self-managed-backups-make-sense/) - With quite a few web-based companies offering cheap online storage, you might be tempted to consider building (and self-managing) your own online backups. Even if you did have the in-house expertise to do this, you might want to reconsider. The economics of using Dr.Backup to professionally manage your backups are quite compelling. Consider that the
- [The Online Backup Service for a Smart Business](https://drbackup.net/online-backup-general/the-online-backup-service-for-a-smart-business/) - These days, everybody wants to make sure that they are managing their expenses – and that the services they do purchase represent a good value for their business. We get it! This is the exact reason that Dr.Backup bundles into our subscription packages all the software, online disk storage AND on-going technical support needed to
- [Dr.Backup Annual Crab Feast v.2015](https://drbackup.net/online-backup-general/dr-backup-annual-crab-feast-v-2015/) - The 2015 Dr.Backup annual crab feast was held at Floyd’s Crossroads Pub in Dayton, Maryland. Once again, our sharp crew assembled together for food, fun and to bid the summer farewell. This year’s theme was a celebration of the great outdoors. The parking lot was buzzing as Suzie and John arrived in their convertible Porsche
- [Managed Backup Service is LESS EXPENSIVE than Do-it-yourself](https://drbackup.net/online-backup-general/managed-backup-service-is-less-expensive-than-do-it-yourself/) - Given the world we now live in, the need for RELIABLE offsite backup of mission critical business information is indisputable – for all businesses! So what’s the most cost-effective way for a small business to reliably backup their data? Although it may at first sound counter intuitive, a managed backup service (the type delivered by
- [Building a Better Online Backup Service](https://drbackup.net/online-backup-general/building-a-better-online-backup-service/) - Back in 2001, Dr.Backup deployed its first generation backup storage server. A series of 12 disks were inserted in a chassis and arranged into an array with fault tolerant technology called Raid-5. Each disk had approximately 146 GB of unformatted storage capacity. Ten of these disks actually held live customer data. One disk held Raid
- [Dr.Backup Annual Crab Feast v.2014](https://drbackup.net/online-backup-general/dr-backup-annual-crab-feast-v-2014/) - The Dr.Backup annual crab feast was held at Jerry’s Seafood Restaurant (Home of the “Crab Bomb”) in Bowie, Maryland. This is the one business meeting of the year that everybody is happy to attend. Jerry’s is a very popular destination and they don’t take reservations. I volunteered to get to the restaurant about 30 minutes
- [Business 101 Radio Show Interviews Dr.Backup Founder](https://drbackup.net/online-backup-general/business-101-radio-show-features-dr-backup-founder/) - Dr.Backup founder and managing partner Mitchell Romm will be interviewed on the talk radio show “Business 101 with Scott Gingold” on Saturday, July 26, 2014 at 11:15am ET. The show will air live on WGPA AM Radio 1100 in the Bethlehem Pennsylvania area. You can also catch the broadcast over the Internet at http://wgpasunny1100.com. The
- [Online Backup Performance - A Testing Methdology](https://drbackup.net/online-backup-general/online-backup-performance-a-testing-methdology/) - Suppose you have important business information that you want to protect with a secure backup to the Internet. One of the many questions you’re likely to ask a potential vendor is: How long will it take to actually perform the backup? In this blog post we’ll see what’s actually involved in answering this common question
- [Online Backup for Large SQL Databases](https://drbackup.net/online-backup-general/online-backup-for-large-sql-databases/) - These days, many businesses use industry-specific software applications. At the core of these applications is an SQL database. This database is the information repository that defines the business. It often includes items such as customer profiles, financial and payment information, order history, images, technical specifications and more. This is THE mission critical information that absolutely
- [The Importance of Online Backup Security](https://drbackup.net/online-backup-general/the-importance-of-online-backup-security/) - In today's "everything digital" world, protecting your valuable business information can be challenging. Firewalls, antivirus programs, filters, security appliances, intrusion detection monitors and more all play a role. Yet still, even with all these technological deterrents, none are 100% effective. The bad guys can still sometimes get into your network and do evil. You
- [Cloud Storage or Managed Online Backup Solution?](https://drbackup.net/online-backup-general/cloud-storage-or-managed-online-backup/) - One question we get asked almost daily is "Why Dr.Backup?" While most of our existing clients know the answer, it's often best to explain to a new prospect using this analogy: Consider what happens if ...the brakes on your car squeak and you come home from the auto parts store with a box of brake
- [Dr.Backup Annual Crab Feast v.2013](https://drbackup.net/online-backup-general/dr-backup-annual-crab-feast-2013/) - The weather was absolutely gorgeous for the third annual Dr.Backup Crab Feast held on August 4th in Laurel, Maryland. We all watched (and ate) in amazement for almost 3 hours as Sherry and Melanie battled the elements (bright sunshine) to determine who would win the crab-picking championship. In the end, the queen stood alone! This
- [Dr.Backup Completes 5,000,000th Online Backup](https://drbackup.net/online-backup-general/dr-backup-completes-5000000th-online-backup/) - Woo-hoo! We are proud to announce that on June 24th, 2013, at 11:06pm, Laura Creel completed Dr.Backup’s 5,000,000th S.M.A.R.T. online backup! Laura is a counselor with Laureltree Family and Academic Counseling Services of Huntsville Alabama – and loyal client of Dr.Backup since 2007. As a token of our appreciation a gift card will be on
- [All Disk Drives Ultimately Fail - R.I.P. P1-D1](https://drbackup.net/online-backup-general/all-disk-drives-ultimately-fail-rip-p1-d1/) - It happened this past weekend. The oldest drive in the Dr.Backup online backup storage network passed quietly into the darkness that is cyberspace. The oldest drive, or as we call it “P1-D1” (for Port 1, Drive 1) hard failed and had to be replaced. According to the writing on a slightly-faded label, P1-D1 began life
- [Backup of a Backup - Best Practices](https://drbackup.net/online-backup-general/backup-of-a-backup-best-practices/) - Generally, if properly managed, an online backup can be the lifeline that helps a business prevent major data loss from an unplanned disaster. After all, online backups are offsite and impervious to fire, flood, theft, etc. However, as in everything, there are some caveats. One such caveat I’d like to write about about involves the
- [Windows 8 Support for Early Adopters Here](https://drbackup.net/online-backup-general/windows-8-support-for-early-adopters-here/) - I'm happy to report that our latest version of the Dr.Backup online backup client software (11.7.3) has been tested compatible with Microsoft Windows 8. You can now reliably use the backup client to protect business-critical files on Windows 8 Standard, Professional and Enterprise. The backup application continues to run off the traditional desktop or in
- [Sometimes Smart People Make Dumb Choices](https://drbackup.net/online-backup-general/sometimes-smart-people-make-dumb-choices/) - In the past, I've written about the "S.M.A.R.T." backup service Dr.Backup clients enjoy. SMART is an acronym for the major service components of a professionally managed backup service. These include Setup, Monitoring, Alerting, Restoring and Testing. These services, in addition to powerful software technology and secure online storage, are what helps ensure Dr.Backup personnel can
- [How Online Backup Can Help to Avoid a Disaster](https://drbackup.net/online-backup-general/how-online-backup-can-help-to-avoid-a-disaster/) - A while back, I wrote about how a properly managed online backup service served much the same purpose as a coal miner's canary. That is, when the canary stopped chirping, the miner's lungs were likely filling with toxic gases...and it was time to take immediate action. Well, history continues to repeat itself. Recently, a Dr.Backup
- [Dr.Backup Annual Crabfeast](https://drbackup.net/online-backup-general/dr-backup-annual-crabfeast/) - Most of the Dr.Backup family braved the 5+ mile backup on the Chesapeake Bay Bridge and arrived hungry and thirsty at the Harris Crab House and Restaurant on beautiful Kent Island, Maryland...a stone's throw from the bay. This happy bunch managed to devour: 4 dozen large crabs, 4 pounds of spiced shrimp, 6 orders of
- [Offsite Backup - Most Definitely a Computing Essential](https://drbackup.net/online-backup-general/offsite-backup-most-definitely-a-computing-essential/) - Offsite backup of critical computer files is often referred to as a "computing essential". If digital information is important to you and your organization, you need to take responsibility for making sure that it is safely backed up offsite. When a failure occurs, and data is lost, there are no excuses. Sometimes, its good to
- [Hope you've got that computer backed up buddy!](https://drbackup.net/online-backup-general/hope-youve-got-that-computer-backed-up-buddy/) - Many small business owners think that they are saving money by not having a quality offsite backup solution such as Dr.Backup. But are they really? Well, let's first get the obvious out of the way. If a business isn't protecting their critical data by regularly taking a copy of their current files offsite, they are
- [What's the Next Backup "Mousetrap" Gonna Be?](https://drbackup.net/online-backup-general/whats-the-next-backup-mousetrap-gonna-be/) - Seems almost weekly that some new technology comes along claiming it is going to forever change -- or revolutionize -- the backup industry. The proverbial "better backup mousetrap". First there was tape. Then floppy disks. Then zip drives. Then CD/DVDs. Then the portable hard drives. Then Network Attached Storage and thumb/flash drives. Now, special-purpose appliances
- [More on External Disk Storage](https://drbackup.net/online-backup-general/more-on-external-disk-storage/) - Back in late 2011, I wrote about the use of low-cost NAS devices as mission critical file shares. That blog post generated quite a bit of discussion with our Pro-Partner technicians around the country. While most agreed with the premise of the article, several others asked a related question: If my client is running low
- [Aren't All Online Backup Services Really the Same?](https://drbackup.net/online-backup-general/arent-all-online-backup-services-really-the-same/) - At first glance, it would seem that most online backup services are pretty-much the same. They provide software you load on your computer to identify files for backup. They establish an Internet connection to a cloud-based storage server. Finally, they transmit an encrypted version of your data to off site storage for safe-keeping. So, all
- [Does your online backup service sing like a canary?](https://drbackup.net/online-backup-general/does-your-online-backup-service-sing-like-a-canary/) - Canaries were once regularly used in coal mines as an early warning system. Toxic gases such as carbon monoxide and carbon dioxide in the mine would kill the bird before it affected the miners. Because canaries tend to sing much of the time, they would stop singing prior to succumbing to the gas - therefore
- [Think Twice About Using Low-Cost NAS Devices as File Shares](https://drbackup.net/online-backup-general/think-twice-about-using-low-costs-nas-devices-as-file-shares/) - From time to time I get asked if it's a good idea to use a low-cost NAS device (Network Attached Storage) as primary disk storage. In most cases, I say NO. Let me explain. In an office environment, PC users frequently need to setup public folders so that information can be easily shared between workgroup
- [Should you Trust the MTBF on a Disk Drive?](https://drbackup.net/online-backup-general/should-you-trust-the-mtbf-on-a-hard-drive/) - When you read the specifications on most modern disk drives, you'll likely come across a statistic called MTBF. MTBF is the "Mean Time Between Failure" or the average time before the device is likely to fail. Disk drives usually carry an MTBF of over 1 million hours. Given that there are 8,760 hours per year,
- [Why we Proactively Monitor your Online Backup](https://drbackup.net/online-backup-general/why-we-proactively-monitor-your-online-backup/) - Each month, Dr.Backup clients perform over 70,000 backup jobs resulting in millions of files being transferred onto our storage servers. Overall, the process runs very smoothly. However, not every scheduled backup progresses to a successful completion. Sometimes jobs don't start. Other times, a file or folder will "error out" and fail to transfer. I estimate
- [Local USB Backup Gone Bad - A True Story](https://drbackup.net/online-backup-general/local-usb-backup-gone-bad-a-true-story/) - Needless to say, Dr.Backup's back office computers perform nightly online backups of our business-critical data files. However, in addition to the off-site backups, we also depend on a local backup to periodically snap an image of our critical systems. One of our back office computers runs Microsoft Windows Server 2008. It's a fairly new server
- [Online backup of critical databases can be tricky](https://drbackup.net/online-backup-general/online-backup-of-critical-databases-can-be-tricky/) - These days, more and more businesses run mission-critical applications which depend on complex database technology. Some examples include point-of-sale processing, patient electronic medical records (EMR), inventory control systems and financial accounting packages. If any of these applications fail, things get nasty quickly! To prevent permanent data lose and to minimize downtime, it is very important
- [Viruses can Prevent Online Backups](https://drbackup.net/online-backup-general/viruses-can-prevent-online-backups/) - Each day, 100's of new viruses are "born" on the Internet. In most cases, these nasty pieces of malware are trapped by anti-virus software before they can infect your computer. But, sometimes viruses wind up on your disk - where they are seen as ordinary data files and are candidates for backup. If your online
- [Quickbooks Files for Online Backup](https://drbackup.net/online-backup-general/quickbooks-files-for-online-backup/) - I was recently asked what I thought was a fairly simple question: What file do I select to backup my Quickbooks company data? Being the smart person I am...I immediately fired back a short email saying "just backup the .QBW file". Seemed like a simple enough answer. But then, I got to thinking that maybe
- [Software Updates Can Break Online Backup](https://drbackup.net/online-backup-general/software-updates-can-break-online-backup/) - If I had a nickel for every time I heard a client say "why isn't my backup working? - I didn't do anything to my PC" ... well, I'd have a lot of nickels! Did you know that on a regular basis, Microsoft Windows (the control program for your computer) automatically accesses the Internet and
- [No Such Thing As a Set-It-and-Forget-It Online Backup Application](https://drbackup.net/online-backup-general/no-such-thing-as-a-set-it-and-forget-it-online-backup-application/) - While many vendors offer products which claim to automatically create nightly online backups, we feel very adamant that THERE IS NO SUCH THING AS A SET-IT-AND-FORGET-IT ONLINE BACKUP APPLICATION. If your business depends on an online backup service for disaster protection - and isn't that why you have it - your backups MUST be regularly
- [TriCounty Mechanical Completes Dr.Backup Online Backup Job 3 Million](https://drbackup.net/online-backup-general/online-backup-3000000/) - Congratulations to Perry Friz of TriCounty Mechnical in Emmaus, Pennsylvania. On Friday, May 13th, at 10:07 pm, TriCounty's server successfully completed Dr.Backup's 3 millionth online backup job. Our thanks go out to Perry and his technology consultant Don Christman of Computer Troubleshooters. To mark this milestone, both Perry and Don will receive a VISA Gift
- [Friday the 13th = 3,000,000 Online Backups](https://drbackup.net/online-backup-general/friday-the-13th-3000000-online-backups/) - Since 2001, Dr.Backup has been protecting the critical data files of businesses in the US, Canada and select international locations. We are proud to announce that sometime today, on lucky Friday the 13th, we will successfully complete our 3 millionth customer backup job. We track completed backup jobs on our website with a dynamic graphic
- [The "Hidden" Cost of In-House Backups](https://drbackup.net/online-backup-general/the-hidden-cost-of-in-house-backups/) - According to the US Bureau of Labor Statistics, in June 2009 a typical worker earned $18.41 per hour (average across all non-farm industries EXCLUDING benefits.) If we assume it takes about 15 minutes per day for a staff person to run and verify that an inhouse backup successfully completed, the "hidden" labor cost to perform
- [RAID vs. Online Backup](https://drbackup.net/online-backup-general/raid-vs-online-backup/) - If you know a business that uses RAID (see below) as their only method of avoiding data loss protection, you definitely need to help them better understand the risk they are taking. Not only is RAID not enough - it doesn't even protect against the most common data loss threats! The table below makes a
- [Online Backup Nabs Crooked Bookkeeper](https://drbackup.net/online-backup-general/online-backup-nabs-crooked-bookkeeper/) - What happens when a critical computer file/folder is deleted...and the missing data is not discovered for several months? This recently happened to a Dr.Backup client. The bookkeeper of a small shipping company had been systematically embezzling funds from the company she worked at for almost 2 years. When the boss began suspecting foul play, the

## Pages

- [Home](https://drbackup.net/)
- [Storage Facility](https://drbackup.net/storage-facility/) - Your Online Backup Data Lives In A Secure Carrier-Grade Collocation Facility Security of your valuable data - after it has been backed up - is of paramount importance. For this reason, we have contracted with LightSpar, LLC for professional onsite management and technical support of our data storage equipment and telecommunications infrastructure. Our storage
- [Hosvara Inc. Acquires Dr. Backup](https://drbackup.net/hosvara-acquires-drbackup/) - FOR IMMEDIATE RELEASE Hosvara Inc. Acquires Dr. Backup, Bringing a 24-Year MSP Data Protection Leader Into Its Family of Brands Dr. Backup's MSP partners across the U.S. and Canada can expect the same trusted platform and responsive service, now backed by additional resources. Founder Mitch Romm will continue as a strategic advisor. DALLAS, Texas, September
- [Contact Us](https://drbackup.net/contact/) - Doctor Backup, LLC specializes in providing fully managed data protection services to small businesses throughout the United States and Canada. More About Us... Customer Support For technical assistance please contact us during normal business hours: Monday thru Friday 8:00am - 6:00pm Eastern Time Evening and Weekends by Prior Appointment Business Office Dr. Backup, LLC 7301
- [Service Agreement](https://drbackup.net/service-agreement/) - Dr.Backup - Service and Software License Agreements STANDARD SERVICE AGREEMENT This is an Agreement between Doctor Backup, LLC (a limited liability company formed in Maryland), which in the rest of this Agreement is called “us” or “our” or “we,” and a User of our service, which in the rest of this Agreement is called “you”
- [30-Day FREE Trial](https://drbackup.net/30-day-free-trial/) - In Just Minutes Your Critical Business Files, Folders, Databases And Application Data Will Be Safe From Fire, Flood, Theft, Viruses And More! Dr.Backup is a "Done-For-You" data protection service for business. This means our technicians take a "hands-on" approach to the implementation of your solution. We help ensure all software applications are configured correctly and In Just Minutes Your Critical Business Files, Folders, Databases And Application Data Will Be Safe From Fire, Flood, Theft, Viruses And More! Dr.Backup is a "Done-For-You" data protection service for business. This means our technicians take a "hands-on" approach to the implementation of your solution. We help ensure all software applications are configured correctly and
- [Quick Quote Package Pricing](https://drbackup.net/quick-quote-package-pricing/)
- [Software Downloads](https://drbackup.net/support-center/downloads/) - IMPORTANT NOTES - Please Read. If you are running antivirus or other security software on your device, please refer to the Dr.Backup recommended list of process and folder exclusions. Failure to "white list" key processes may prevent the backup software from successfully operating - leading to failed or incomplete backups. If you wish to install
- [Tools](https://drbackup.net/tools/) - INFO - IP Address of Remote User: SimpleHelp - Downloads (Full Package) - 64-bit & 32-bit (~15MB) Connect to: http://simplehelp.drbackup.net:443/ QuickLinks Latest Backup Client Release (14.00-R1e) - 8/11/2026 Combination Server/Workstation - Executable + Core Patches NEW Release. Introducing new high-speed multi-threaded backup engine, Port 211 default for new catalogs, Optimized Global Exclusions for faster scanning, OneDrive/SharePoint
- [About Us](https://drbackup.net/about-us/) - Thank You For Your Interest In Dr.Backup Founded in 2001, Doctor Backup, LLC (Dr.Backup) is a privately held, owner-operated company headquartered just a few miles from our nation's capital, Washington DC. We help clients nationwide safeguard one of their most critical business assets - their computer data. Our exclusive focus is providing fully-managed data protection services to
- [Pro-Partner](https://drbackup.net/pro-partner/) - Welcome to the Pro-Partner Resource Page This page contains an extensive list of resources freely available to Dr.Backup Pro-Partners. We hope you will find these invaluable in your efforts to educate prospects on the benefits of protecting their business-critical data using online backup. Most of the resources are available for download in PDF (Adobe) format.
- [Local Image Backup](https://drbackup.net/local-image-backup/) - For Faster Restores, Complement Your Online Backup With Our VHD/X-Based Local Image Backup Service While online backups provide the ultimate in mission critical data protection, a full local image backup can be an excellent complement. This add-on service enables you to capture and store full image backups of your files, application software and Windows operating
- [Price Change Notification for 2026](https://drbackup.net/price-change-notification-for-2026/) - December 1, 2025 To Our Valued Clients, Per the terms and conditions in our master service agreement, we have posted an updated fee schedule summary on our public website. New service package pricing will take effect for month-to-month clients on January 1, 2026. We're happy to report that in 2026, we've DOUBLED THE STORAGE AND
- [S.M.A.R.T. Backup Service](https://drbackup.net/s-m-a-r-t-backup-service/) - Trust Your Critical Business Data To Our Team Of Dedicated, Experienced And Hard Working Online Backup Experts! Many web sites try to sell you cheap do-it-yourself online storage products. However what they don't disclose is the challenging project (and ongoing costs) you'll face when you try to turn their product into a working solution for
- [Albert](https://drbackup.net/albert/) - Technician #4 - Remote Technical Support My name is Albert Einstein. I am a technical consultant to the customer support team here at Dr.Backup. My job is to make sure that the technicians here have a top-notch resource available to help answer your toughest questions. From time-to-time, the team contacts me through my medium agent,
- [Important Update: Maryland's New 3% Sales and Use Tax](https://drbackup.net/maryland-sales-and-use-tax/) - Dear Maryland Customers, We want to inform you of an important update regarding Maryland's tax regulations that may affect your service with us. Effective July 1, 2025, the state of Maryland has implemented a 3% sales and use tax on certain data and information technology services, including software as a service (SaaS), data
- [Sherry](https://drbackup.net/sherry/) - Technician #1 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Become a Pro-Partner](https://drbackup.net/become-a-pro-partner/) - The "Done-For-You" Cloud Backup Service Preferred by Technology Professionals Nationwide If you're a technology professional that wants to protect business customers from data loss, minimize your own liability and establish a PASSIVE income stream -- that pays you cash every month -- this may be the most important web page you'll read all year! As
- [Let's Talk First](https://drbackup.net/request-a-call-back/) - Thanks For Taking This First Step Towards Protecting Your Team's Valuable Data Please leave your contact information below. A super-friendly member of our team will call you back at the time you request. We look forward to answering any questions you might have -- and to explain the steps needed to help protect your business
- [Refer-a-Pro](https://drbackup.net/refer-a-pro/) - We'll Pay You $100 Each Time You Introduce A Technology Professional To Dr.Backup - Here's How... Hundreds of information technology professionals throughout the US and Canada have already become Dr.Backup Pro-Partners. To date, our commissioned sales agent program has already paid out well over $4 million. Successful partners simply educate their business clients about the
- [Refer-A-Friend](https://drbackup.net/refer-a-friend/) - Pay It Forward - Don't Let Business Associates Operate Without The Safety Net Of A "Done-For-You" Data Protection Service Do you personally know a business that needs assistance putting in place a rock-solid backup strategy to protect their team? We can help! Please share with them your experience with Dr.Backup and further help them by
- [Services Landing](https://drbackup.net/services-landing/)
- [Security](https://drbackup.net/security/) - Our Most Important Job is to Secure Your Data While most traditional backup systems do a good job of archiving data, they do little to actually secure it. Portable backup media (tape cartridge, CD, DVD or USB disk) can easily be misplaced or stolen. Once in the wrong hands, your confidential data is easily compromised.
- [John](https://drbackup.net/john/) - Technician #2 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Mitch](https://drbackup.net/mitch/) - Technician #3 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Steve](https://drbackup.net/steve/) - Technician #5 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Janet](https://drbackup.net/janet/) - Accounting & Billing Support Greetings. If you have a billing issue, please feel free to contact me by phone, email or secure fax using the contact information below. Folks frequently try to reach me because they get a new credit card, or want to update the expiration date or security code on the card they
- [Bill](https://drbackup.net/bill/) - Technician #5 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Alyssa](https://drbackup.net/alyssa/) - Technician #6 - Remote Technical Support Welcome to my customer support page. To initiate a remote troubleshooting session, please select the SIMPLEHELP-64 button below. This enables you to download the remote support software. Double click on the downloaded file and follow the instructions. Once you fill in your contact information a screen sharing session will
- [Thanks for using Dr.Backup](https://drbackup.net/thanks-for-using-dr-backup/) - Your remote support session has ended Thanks largely to referrals from great clients like you, we've been able to grow the list of companies that we protect against fire, flood, theft, viruses and more. We would greatly appreciate you taking just a few moments to tell us about a business associate like yourself that you
- [Taxpayer Identification Number and Certification (W-9)](https://drbackup.net/w9/) - Doctor Backup, LLC (dba Dr.Backup) is a Maryland Limited Liability Corporation organized as a Partnership. You can obtain our Taxpayer Identification Number (TIN) by downloading IRS Form W-9 below. Download: Form W-9 - Request for Taxpayer Identification and Certification
- [Summer Storage Sale 2024](https://drbackup.net/promo2024/) - Pro-Partners ONLY Summer Storage Sale July 1 - August 31, 2024 SALE ABSOLUTELY ENDS AUGUST 31, 2024 - NO EXCEPTIONS Dear Pro-Partner, If you have NEW clients or prospects that are price-sensitive and need to protect critical business data - NOW is the absolute best time to get them to try Dr.Backup! Our Summer Storage
- [Setup Your Critical Data Protection](https://drbackup.net/setup/) - Thanks For Trusting Us To Protect Your Critical Business Data -- And Be Your "First Responder" When Disaster Strikes! There's no shortage of vendors trying to sell you cheap "do-it-yourself" online storage. However, what they don't disclose is the challenging project -- and ongoing costs -- you'll face trying to turn their products into a true
- [Service Overview](https://drbackup.net/service-overview/) - Protect Your Most Valuable Business Asset - Your Data Dr.Backup offers fully managed online backup services designed with the needs of small businesses in mind. Using an existing Internet connection, encrypted copies of your most critical data are copied to a secure remote storage vault. This is usually done automatically each night, on schedule, without end-user
- [Frequently Asked Questions](https://drbackup.net/frequently-asked-questions/) - If You're Just Getting Started...Begin Here For Online Backup Basics General Information
- [Backup Status Explained](https://drbackup.net/backup-status-explained/) - Email Notification Messages Each time that you perform a backup, you will get an email message which provides the status of the recently completed backup. The subject line of the message will contain summary information -- and the body of the message will contain additional diagnostics and a complete log of the backup. The following
- [Pro-Partner Details](https://drbackup.net/pro-partner-details/) - Detailed FAQs We've spoken to literally hundreds of technology firms over the years. The questions and answers below are some of the most frequently asked topics we encounter. We've documented them here to help you better understand how we operate our business and what you can expect when you come on board as a Pro-Partner.
- [Privacy Policy](https://drbackup.net/privacy-policy/) - Doctor Backup, LLC wants you to know that when you use our internet web site, your personally identifiable information will be respected and protected. We have included some common questions with answers on how we protect the information you provide us during a visit to our web site. Because protecting your privacy is important to
- [HIPAA Compliance](https://drbackup.net/hipaa-compliance/) - Important: Please review our HIPAA Compliance Statement and execute an updated Business Associate Agreement ("BAA") compliant with the HITECH Act regulations. Failure to maintain a BAA with any cloud services vendor that creates, maintains (stores), receives or transmits electronic Protected Health Information ("ePHI") could be punishable by a $50,000 fine. The regulations apply even if the data being stored
- [Zero Trust Security Filters](https://drbackup.net/zero-trust-security-filters/) - Zero Trust Is A NEW And DIFFERENT Type Of Data Protection -- The Perfect COMPLEMENT To Your Backup Service! Now, there’s a painless way to say GOODBYE TO RANSOMWARE and hello to a less stressful computing experience. Imagine never again worrying about a single untended click, a malicious email attachment, or a moment of carelessness
- [Customer Support Center](https://drbackup.net/support-center/) - Welcome to the Dr.Backup Customer Support Center Dr.Backup is a fully managed online backup service. This means that specially trained technicians are available to assist you with software installation and configuration during normal business hours or after-hours by appointment. There is no additional charge for this service. Please contact us to request assistance. For an overview
- [Resource Library](https://drbackup.net/resource-library/) - Welcome to the Dr.Backup Online Backup Resource Library Thanks for visiting our resource library. We've assembled a list of the most popular presentations, whitepapers, security documents and media presentations all on a single web page. Please feel free to browse and download any materials you find interesting. If you are an existing Dr.Backup client (or
- [Thank You](https://drbackup.net/thank-you/) - Thanks for contacting us! We'll be in touch shortly.
- [External Devices For Image Backup](https://drbackup.net/disks/) - The products below have been recommended or used by other Dr.Backup clients as backup media for their S.M.A.R.T. Local Image Backup Service. Please consult with Dr.Backup customer support at 301-560-4534 (support@drbackup.net) for recommendations on the capacity of disk you will require. Be sure to remember that over time your disk storage needs will almost always
- [Welcome](https://drbackup.net/30-day-free-trial/welcome/) - Dear Valued Customer: Thank you for selecting Doctor Backup for your offsite backup and storage needs. Your Standard Package trial account has been established on our backup servers. Dr.Backup is a "Done-For-You" cloud backup service for business. This means our technicians take a "hands-on" approach to the creation of your backup solution. We help ensure
- [Forgot Password](https://drbackup.net/support-center/forgot-password/) - IMPORTANT: IF YOU DO NOT CURRENTLY RECEIVE DAILY BACKUP STATUS NOTIFICATIONS IN YOUR INBOX YOU CANNOT USE THIS METHOD TO RECOVER YOUR PASSWORD. Enter your Dr.Backup username below and click the REMIND ME button. Your username can be found in any recent backup status notification email message (example: AcmeWidgets-01) All email addresses found in the To:
- [Site Map](https://drbackup.net/site-map/)
- [Call Centers vs. Live Technical Support](https://drbackup.net/call-centers-vs-live-technical-support/) - In an effort to cut costs, many "econo" backup companies have outsourced their technical support to "generic" offshore call centers. However, the Dr.Backup support staff is comprised entirely of trained technicians who are experts in online backup and restore. Our technicians are based in the United States and work in an environment where their skills
- [Client Log In](https://drbackup.net/support-center/client-login/) - Please use this form to log in and access your details.
- [Utilization Report](https://drbackup.net/support-center/utilization-report/) - All Dr.Backup service packages include a generous allocation of online disk space plus a complimentary 10% overdraft - at no additional charge. Disk space utilization is calculated each weekend and summarized in the table below.
- [Update Billing Info](https://drbackup.net/support-center/update-billing-info/) - Please complete the customer profile information fields below so that we may update our records.
- [Update Contact Info](https://drbackup.net/support-center/update-contact-info/) - Please complete the customer profile information fields below so that we may update our records.
- [Sitemap](https://drbackup.net/sitemap/)

## Resouces

- [How We Support Your CMMC and NIST 800-171 Compliance Efforts](https://drbackup.net/resources/how-we-support-your-cmmc-and-nist-800-171-compliance-efforts/) - Customers pursuing Department of Defense contracts are often required to implement cybersecurity controls to protect Controlled Unclassified Information (CUI) and support Cybersecurity Maturity Model Certification (CMMC) requirements. While no backup solution by itself can make an organization CMMC compliant, Dr.Backup provides critical data protection and security capabilities that help our customers implement and demonstrate compliance
- [Making Zero Trust Security Updates to Your Device](https://drbackup.net/resources/making-zero-trust-security-filter-updates-to-your-device/) - We take the security of your endpoint devices very seriously. To support that commitment, we’ve established a set of policies that govern the maintenance of systems protected by Zero Trust Security filters. This one‑page document outlines the rules we follow to safeguard your data while still allowing a flexible, well‑controlled approach to change management.
- [Dental Practice - Data Protection Scorecard](https://drbackup.net/resources/dental-scorecard/) - A 2-minute self-assessment for dental practices. No email required to download.
- [Cloud Backup Archive Service](https://drbackup.net/resources/cloud-backup-archive-service/) - The Dr.Backup Cloud Backup Archive Service provides customers with a secure, permanent, and portable copy of their cloud backup data on digital media (USB disk.) This service is designed for organizations that require verified access to their stored information outside of the cloud environment. It is particularly appropriate for customers who: - Maintain a business
- [Protecting Your Microsoft Office 365 OneDrive and SharePoint Data](https://drbackup.net/resources/protect-office365-data/) - Question: I’m now using Microsoft Office 365 OneDrive and SharePoint Online to store my files and collaborate within my team. Do I still need Dr. Backup protection? Answer: Yes. Dr. Backup service is SUPER critical to those that depend on cloud-based storage and tools. Here’s why…
- [What is an "Air-Gapped" Backup?](https://drbackup.net/resources/what-is-an-air-gapped-backup/) - In simple terms, an air-gapped backup is a copy of your critical data files stored on media that is offline and inaccessible from the Internet. Learn how to implement them in your workplace...
- [More Information About Zero Trust Security Filters](https://drbackup.net/resources/more-information-about-zero-trust-security-filters/) - Zero Trust is a NEW and DIFFERENT type of data protection. It's a loss PREVENTION tool and the perfect COMPLEMENT to any backup service. It's never been easier to protect YOUR business from a criminal data breach using the same technology that large commercial companies use, but at a fraction of the cost.
- [Zero Trust Security Blocks Bad Apps (Ransomware)](https://drbackup.net/resources/zero-trust-security-blocks-bad-apps-ransomware/) - The Dr.Backup B3 Protection now enables you to use "Zero-Trust" security filters to protect all your windows computers. This ensures that any program not pre-registered as "approved" can't execute on a PC -- making it nearly impossible for a ransomware attack to succeed on a protected system.
- [Enhanced Backup and Security Capabilities To Meet the Increasing Cyber Threat](https://drbackup.net/resources/enhanced-backup-and-security-capabilities-to-meet-the-increasing-cyber-threat/) - Dr. Backup clients can now choose to take advantage of the following enhanced security features/capabilities available in our backup agent software. These provide improved data loss protection for both online and local image backups.
- [Technical Overview and Major Features and Benefits](https://drbackup.net/resources/technical-overview-and-major-features-and-benefits/) - A brief table highlights some of the technical features and benefits of the latest version of our online backup client software.
- [Use of Public Cloud Storage to Help Reduce Backup Costs](https://drbackup.net/resources/use-of-public-cloud-storage-to-help-reduce-backup-costs/) - Dr.Backup clients with large quantities of non-business critical data including: pictures, multimedia libraries, archives, and historical/regulatory records may be able to use a mixture of private and general-purpose public cloud storage to help reduce their overall backup costs. This matrix is a basic feature/benefit comparison highlighting the service level differences between private and general-purpose public cloud storage.
- [Data Protection For Microsoft (Office) 365 Subscription Users](https://drbackup.net/resources/office365/) - Dr.Backup clients who are refreshing their technology platform and moving to this new subscription model should understand that Microsoft 365 subscriptions do NOT included commercial backup service -- and do not eliminate the need for proper data protection and backup processes. This whitepaper provides a more detailed explanation of what Microsoft recommends.
- [Microsoft OneDrive:  A Safety Net With Too Many Holes](https://drbackup.net/resources/onedrive/) - If you own/operate a business, your livelihood depends heavily on the digital information you maintain about your products, services, employees and customers. Don’t be lulled into thinking that the use of OneDrive on your PC alleviates the need for you to follow proper data protection and backup processes. Relying exclusively on OneDrive to secure your digital assets is a huge mistake that might cost you your business! Here's what you need to know...
- [Data Recovery Techniques - Full Image Backup - Part 3](https://drbackup.net/resources/data-recovery-techniques-full-image-backup-part-3/) - In Part 3 of this video series, we will explain and actually demonstrate an advanced recovery technique known as "bare metal restore" (BMR). Using BMR techniques, you can copy the contents of a VHD directly onto repaired or replaced computer equipment.
- [Bare Metal Restore of VHD/X Using Win10PE Recovery Disk (VIDEO)](https://drbackup.net/resources/baremetalrestore/) - In this video resource, we demonstrate how to use a Win10PE Boot and Recovery Disk (BARD) to copy the contents of an image backup from a VHD/X (disk image file) onto an uninitialized disk drive. Use of the techniques presented would be extremely helpful if the operating system in your PC or server would not
- [What Every Business Owner Should Know About Protecting Their Data](https://drbackup.net/resources/what-every-business-owner-should-know-about-backing-up-their-data/) - This presentation is a must-see for small-to-medium sized business owners and office managers. It overviews the importance of protecting critical computer information -- and provides a common sense road map for you to follow.
- [Boot And Recovery Disk (BARD)](https://drbackup.net/resources/bard/) - Download a complimentary copy of this Windows-10 based Boot and Recovery Disk - This bootable image provides a GUI-based recovery environment compatible with most 32 and 64-bit equipment. It support disks using MBR and/or uEFI/GPT formats and can be used (by a trained technician) with the Dr.Backup Local Image Backup Service to perform a "bare metal restore" operation.
- [Data Backup Options - The 3-2-1 Rule](https://drbackup.net/resources/data-backup-options-the-3-2-1-rule/) - Saving just one backup file may not be enough to safeguard your information. To increase chances of recovering lost or corrupted data, follow the 3-2-1 rule. (Infographic Download Available)
- [Introduction to HIPAA](https://drbackup.net/resources/introduction-to-hipaa/) - Here's a very brief introduction to the Health Insurance Portability and Accountability Act (HIPAA)
- [HIPAA Business Associate Agreement - Ready to Execute](https://drbackup.net/resources/hipaa-business-associate-agreement-ready-to-execute/) - This pre-approved Dr.Backup HIPAA Business Associate Agreement can be downloaded immediately. Forward an executed copy fo us and we will return to you a countersigned signature page - usually within 7 business days.
- [Backup Storage Options](https://drbackup.net/resources/backup-storage-options/) - This 1-page matrix highlights the three storage options supported by Dr.Backup. Use a combination of secure online storage, a local USB/NAS device and economical public cloud sync storage, to craft the best solution for your team's needs.
- [Dr.Backup Cloud Sync Backup Service - Overview & FAQ](https://drbackup.net/resources/dr-backup-cloud-sync-backup-service-overview-faq/) - Dr.Backup Cloud Sync Backup Service - Backup of mission critical data to a secure offsite server is essential. However, within any organization, not all data is of equal importance and there's sometimes a need to economically perform "bulk" backup of data not critical to day-to-day operations. The Cloud Sync Backup Service is an add-on to
- [Why Do-It-Yourself Small Businesses Should Choose Managed Online Backup](https://drbackup.net/resources/why-do-it-yourself-small-businesses-should-choose-managed-online-backup/) - Small businesses often have misconceptions about the need (and cost) for a professionally managed online backup service. Here are the facts that you really need to make a decision for your business.
- [Dr.Backup Firewall and Internet Security Settings](https://drbackup.net/resources/dr-backup-firewall-and-internet-security-settings/) - If you operate your network in an enhanced security mode -- or otherwise actively restrict any outbound network connections to the Internet – then adjustments to your security software or firewall may be required. This technical note will summarize how the Dr.Backup service interacts with the Internet.
- [Dr.Backup Antivirus/Security Exclusions Explained](https://drbackup.net/resources/dr-backup-antivirussecurity-exclusions-explained/) - To ensure the proper operation of your Dr.Backup software, please see the list of recommended white list exclusions and be sure to make appropriate adjustments to your system each time that a new or additional product is added.
- [Network Security - Processes and Procedures Disclosure Statement](https://drbackup.net/resources/network-security-processes-and-procedures-disclosure-statement/) - We understand that some clients may need to have a deeper understanding of what precautions we take to safeguard their valuable data. You can find that information in this resource note.
- [Data Recovery Techniques - Full Image Backup - Part 2](https://drbackup.net/resources/data-recovery-techniques-full-image-backup-part-2/) - In Part 2 of this video training series, we will provide overview instructions on how to use your local image backup to rapidly regain access to lost data. This is achieved by "mounting" the local image backup file (known as a "VHD") on an alternate computer.
- [Configuring Dr.Backup - Full Image Backup - Part 1](https://drbackup.net/resources/configuring-dr-backup-full-image-backup-part-1/) - Recent versions of Dr.Backup complement online/offsite backups with local image backups. The flash-style video overviews the process of configuring Dr.Backup to create a local image backup - This is part 1 of 2.
- [Dr.Backup S.M.A.R.T. Local Image Backup Service - Overview & FAQ](https://drbackup.net/resources/dr-backup-s-m-a-r-t-local-image-backup-service-overview-faq/) - While online backups provide the ultimate in mission critical data protection, a full local image backup can be an excellent complement.
- [Dr.Backup HIPAA Compliance Statement](https://drbackup.net/resources/dr-backup-hipaa-compliance-statement/) - This statement presents our position on HIPAA compliance and our willingness to execute an approved business associated agreement.
- [S.M.A.R.T. Service Delivery Methodology](https://drbackup.net/resources/4781/) - This one page table shows the S.M.A.R.T. delivery methodology we use to help ensure your data will be there when you need it.
- [Backup Wars](https://drbackup.net/resources/backup-wars/) - This is a fun-to-watch video parody which overlays online backup against the background of one of the all-time science fiction favorites.
- [Online Backup Primer - Circa 2001](https://drbackup.net/resources/online-backup-primer-circa-2001/) - This introductory presentation covers the basics of protecting value computer data using online backup.
- [In-depth Radio Interview with Dr.Backup Managing Partner](https://drbackup.net/resources/in-depth-radio-interview-with-dr-backup-managing-partner/) - Listen to an in-depth interview from radio station WGPA where Dr.Backup Managing Partner Mitchell Romm responded to dozens of probing questions and provided insight on how small businesses can protect their valuable computer data.
- [The Business Case for Managed Online Backup](https://drbackup.net/resources/the-business-case-for-managed-online-backup/) - This presentation overviews the level of effort required to deploy and maintain a reliable online backup capability for your business. It makes the business case for outsourcing this function to a professional backup company such as Dr.Backup
- [Gramm-Leach Bliley Act (GLBA) Compliance Statement](https://drbackup.net/resources/gramm-leach-bliley-act-glba-compliance-statement/) - The Dr.Backup Gramm-Leach Bliley Act (GLBA) Compliance Statement is available here. It details the security steps we take to protect nonpublic personal information.
- [A VERY Detailed Summary of the Final HIPAA Security Rule](https://drbackup.net/resources/a-very-detailed-summary-of-the-final-hipaa-security-rule/) - This is a VERY detailed explanation of the HIPAA Final Security Rule. It's a good read for the individuals which must certify HIPAA compliance for a business that deals with patient protected information.
- [Safeguarding Your Data](https://drbackup.net/resources/safeguarding-your-data/) - This white paper highlights the risk of not backing up your data - and makes a strong business case for the use of a good online backup service.
- [Features that Differentiate Dr.Backup in the Marketplace](https://drbackup.net/resources/features-that-differentiate-dr-backup-in-the-marketplace/) - In this whitepaper, we list and explain the features included in our service that your won't find in many other backup products.
- [(Don't Be) Penny-wise and Data Foolish](https://drbackup.net/resources/dont-be-penny-wise-and-data-foolish/) - This short paper highlights the services that aren't included in ultra low-cost backup services and why use by your business could be a mistake.
- [Aren't All Online Backup Services Really the Same?](https://drbackup.net/resources/arent-all-online-backup-services-really-the-same/) - The difference between Dr.Backup and those cheap backup services advertised on television for $5 per month couldn't be more important to your business.
- [Online Backup for a Smart Business](https://drbackup.net/resources/online-backup-for-a-smart-business/) - In this short white paper we present the value proposition small businesses should consider before purchasing a cheap online storage product from the web.
- [Powerful Backup Software](https://drbackup.net/resources/powerful-backup-software/) - See the single, integrated user interface that performs both online and local image backups on both servers and workstations.
- [Local Image Recovery Options](https://drbackup.net/resources/local-image-recovery-options/) - This matrix highlights some of the options available to recover from an equipment failure if you have an onsite local backup.
- [Overview of Business Continuity Services](https://drbackup.net/resources/overview-of-business-continuity-services/) - A high-level overview presentation of our online backup, local backup, and physical-to-virtual configuration services.
- [How Well Are You Protected?](https://drbackup.net/resources/how-well-are-you-protected/) - This matrix shows how RAID, Local Backup and Online/offsite backup protect against the top ten data threats a small business is likely to encounter

## Testimonials

- [Kim Porter](https://drbackup.net/testimonial/kim-porter/) - If you haven’t experienced an issue…don’t think it won’t happen to you. Because it will, and when it does, you will be grateful for the support and help of Dr. Backup. Monitoring and follow up are critical to our company as we are often too busy to ensure that everything is backing up properly. Even
- [Tad Hinckley](https://drbackup.net/testimonial/tad-hinckley/) - Somehow, someway, I deleted all of my client QuickBooks data files. I called Dr.Backup and got right through. Within minutes they were connected to my computer and assisting in the restore of the lost data. By the next morning, the Dr.Backup folks had moved everything back to where it should be. Awesome service and a
- [Rochelle Walker](https://drbackup.net/testimonial/rochelle-walker/) - If you’re trying to do backups all yourself, with the hardware and the setup, just to save a couple of bucks – I highly recommend you let the professionals deal with it so you can get back to what makes you money…knowing it has been taken care of by people who know what they’re doing.
- [Marc Rossenbach](https://drbackup.net/testimonial/marc-rossenbach/) - It gives me great peace of mind to know that someone is watching our backups and is as concerned about them as I am. I have been very pleased with Dr.Backup and their support team. There was quite a bit of setup involved to get our backups up and running and they spent the time
- [Ken Saunders](https://drbackup.net/testimonial/ken-saunders/) - Dr.Backup is big enough to get the job done and small enough to provide personal service. When you call, you will talk to a competent, capable and friendly person who will address your concern directly. A service such as computer file backup is one that you want to work flawlessly and in the background. As
- [Frank Bizzell](https://drbackup.net/testimonial/frank-bizzell/) - Dr.Backup sets the standard for customer service. We can only hope that we serve our customers as well as they serve us. We have entrusted Dr. Backup with thousands of our most critical files. The loss of one of these files would cost us more than the annual cost of their remote backup service. They have
- [Linda McHugh](https://drbackup.net/testimonial/linda-mchugh/) - Dr.Backup’s staff does an excellent job of keeping connected with The McHugh Company…this continual contact puts a business owners mind at rest, to know that the backup process is working as planned. This very small investment is huge in the event that retrieval of data lost after a computer failure or filing over an existing
- [Russ Sufi](https://drbackup.net/testimonial/russ-sufi/) - I would give the technical support 5 out of 5 stars. You are very thorough and give us easy to follow instructions. Electronic alert messages are very important because we do not regularly monitor our server. A backup error issue might go unnoticed for quite some time if you didn’t alert us. We are very
- [Deanna Picone](https://drbackup.net/testimonial/deanna-picone/) - I am confident that whenever I reach out to Dr. Backup I am able to speak with a skilled individual immediately and we are able to deal with the issue at hand right away. They are responsive and knowledgeable. Without regular backups there is a strong potential that vital information could be lost. Dr.Backup’s monitoring
- [Kim Fields](https://drbackup.net/testimonial/kim-fields/) - As an optometry office, if we can't get into patient's files and sell glasses, we don't make any money -- so the financial impact is huge. Dr. Backup has been great in retrieving my files quickly when needed. I would highly recommend them. Dr. Backup has been great in retrieving my files quickly when needed. Luckily
- [Melvin Wolfson](https://drbackup.net/testimonial/melvin-wolfson/) - Support is what sets your product apart…I know that some others provide backups that seem to cost less. But, knowing that -- no matter what -- my backup would be there makes your services worth it to me. I’ve been a Dr.Backup customer since 2004. That’s a long time in this technical age and Dr.

## Views

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## Categories

- [Uncategorized](https://drbackup.net/category/uncategorized/)
- [General](https://drbackup.net/category/online-backup-general/)
- [Technical](https://drbackup.net/category/online-backup-technical/)
- [News](https://drbackup.net/category/news/)
- [HowTo](https://drbackup.net/category/online-backup-howto/)

## Resource Types

- [White Papers](https://drbackup.net/resource_type/white-papers/)
- [Presentations](https://drbackup.net/resource_type/presentations/)
- [Security](https://drbackup.net/resource_type/security/)
- [Media Clips](https://drbackup.net/resource_type/mediaclips/) - multimedia clips