In an effort to cut costs, many “econo” backup companies have outsourced their technical support to “generic” offshore call centers. However, the Dr.Backup support staff is comprised entirely of trained technicians who are experts in online backup and restore.
Our technicians are based in the United States and work in an environment where their skills are constantly updated to keep pace with new operating systems, applications and technology. We help our clients identify mission critical data and help ensure that online backups are properly configured and monitored.
Is this the cheapest way to provide technical support? Of course not, but it is one way that we help ensure our clients’ valuable business data is protected – and can be restored in an emergency.
We’re a business-class service provider and we take customer support seriously. Isn’t your company’s data important enough to insist on Live Technical Support from your provider?Contact Technical Support