Doctor Backup, LLC specializes in providing fully managed backup services to businesses throughout the United States, Canada and select international locations.

Customer Support – For technical assistance please contact us during normal business hours:
Monday thru Friday
8:00am – 6:00pm Eastern Time
Evening and Weekends by Prior Appointment

Tech Support: (301) 560-4534
Billing: (301) 685-5601 x105
Email: support@drbackup.net
Web: www.drbackup.net
AIM: DrBackupSupport
Fax: (301) 576-4037

Emergency Data Recovery
After Hours Only
Phone: (301) 685-5601 Option 9
Leave message, on-call will be paged.

Business Office
Doctor Backup, LLC
8405 Cherry Laurel CT
Laurel, MD 20723

Main Phone: (301) 685-5601
Secure Fax: (301) 576-4037

Shipping Instructions

Operations Center
ViaWest Colocation Services
1950 Stemmons Freeway
Suite 1078
Dallas, TX 75207
Attn: LightSpar/DrBackup

Note: To expedite data recoveries, please fax us a copy of your Dr.Backup encryption key certificate that shows both the ASCII and HEX key values for the failed computer.