Doctor Backup, LLC wants you to know that when you use our internet web site, your personally identifiable information will be respected and protected. We have included some common questions with answers on how we protect the information you provide us during a visit to our web site.

Because protecting your privacy is important to us, we want you to know the answers to the following questions:

What personal information will be collected from me?

Doctor Backup collects information when you subscribe to our service or accept an invitation to take our 30-day risk free trial. We use the information you submit to identify and contact you. When you subscribe to one of our remote backup service packages, we collect the information necessary to complete the purchase you have selected.

How will my information be used?

Doctor Backup collects information to provide you with a personalized experience and to customize your service. We use your electronic mail address to notify you of specific events which may impact your ability to use our service during certain maintenance periods or to inform you of other information we believe will be of interest to you as a subscriber. If you are a referral or sales agent of Doctor Backup, we collect certain information required by the government to report any compensation you receive.

With whom might my information be shared?

Doctor Backup does not sell or rent our customer list to anyone. When the Doctor Backup web site asks for personal information, you will be sharing that information with Doctor Backup and the credit card processing company that manages our merchant account. You may find links on our web site for other product and service providers. These providers may also collect information about you. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than ours. We encourage you to review our business partners’ privacy policies to further understand their procedures for collecting, using, and disclosing your information. Doctor Backup may be required by law to disclose information you have provided in obtaining our products or services. Doctor Backup may also disclose information against someone who poses a threat to Doctor Backup’s interests (such as customer fraud) or whose activities could bring harm to others.

Do I have any control in the collection, use and distribution of my information?

You are in control of your personal information. You may decline to provide information, however, doing so may prevent you from making purchases, receiving commissions or using some of our site’s advanced features.

How can I correct or update my personal identity information?

You may update your information at any time by signing into the “Client Area” of this web site and clicking on the “Update my contact information” or “Update my billing information” options. If you have forgotten your userid or password, please contact customer support via electronic mail at or telephone at (301) 560-4534.

How does Doctor Backup protect my financial information?

Keeping your financial information secure and private is critical to us. We take every reasonable precaution to protect your information. Our systems are configured with data encryption technologies and industry-standard firewalls. Any time we request banking or credit card information, we encrypt the data using internet standard SSL (secure socket layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt (scramble) data before you send it to us. As with all personal information, Doctor Backup will never rent or sell your financial information.

What safeguards are in place to protect the loss, misuse or alteration of my information?

All personal information you provide to Doctor Backup via our web site is transmitted using SSL (Secure Socket Layer) encryption. As a Doctor Backup subscriber, your information is password-protected to limit the access other on-line users have to this personal information. User information is only accessible by Doctor Backup employees. Never divulge your password to anyone and always sign out of your Doctor Backup client account and close your browser window when you are finished. This ensures others cannot access your personal information and/or correspondence if you share a computer or use a computer in a public place.

Does Doctor Backup restrict children from its Web site?

Anyone under the age of 18 must obtain permission from a parent or guardian before making a purchase on Doctor Backup’s web site. Regardless of age, Doctor Backup does not share any personal information except that directly needed to ensure the successful fulfillment of your purchase

Is there anything else I should know about my privacy?

Doctor Backup makes every reasonable effort to protect your privacy. However, you are ultimately responsible for the security of your information any time that you are online. Always be careful and responsible whenever you conduct commerce on the Internet. You are solely responsible for maintaining the secrecy of your passwords and/or sign-in information.