Dr.Backup is big enough to get the job done and small enough to provide personal service. When you call, you will talk to a competent, capable and friendly person who will address your concern directly.
A service such as computer file backup is one that you want to work flawlessly and in the background. As it does so, you tend to forget about it while dealing with all the other issues in your business. So when the “flawless” part stops working, as everything does, it is good to know Dr Backup is watching and on top of the issue. Getting the backups going again is critical.
Service, support and professionalism are excellent. If someone does not answer the phone when I call, after leaving a message, I always get a call back…and everyone I have talked with has been friendly and very helpful. The few times we have needed to recover a file, they have understood what we needed and restored the file in short order.
Dr.Backup is big enough to get the job done and small enough to provide personal service. When you call, you will talk to a competent, capable and friendly person who will address your concern directly.
