Customer Name(Required) Customer Email(Required) Ticket # Device Name Service CoordinatorNoneAlyssa CrownSherry GoldsteinJanet MaynardTechnicianNoneAlyssa CrownSherry GoldsteinJanet MaynardJohn MichaelSteve BowieBill CochraneMitchell RommDate Comments & RecommendationsI’ve completed a complimentary B3 Multi-Point Data Protection Inspection of your system. Overall, things currently look good. However, there are some items noted that you'll want a computer support technician to check. Below are important data protection recommendations you should consider implementing. Businesses with these B3 protections prevent (or recover faster from) almost any data disaster. Remember: You don't get a "do-over" once data is lost! Contact your Service Coordinator at 301-560-4534 to discuss these recommendations and schedule follow up appointments. Thanks! B3 Data Protection Recommendations: ADD: Local Image Backup - Enables rapid recovery of complete disk volumes in the event of equipment failure/replacement. Includes: operating system, applications, user profiles, customized settings and data. Makes it possible to resume operations in hours vs. days by supporting advanced data recovery techniques: Bare Metal Restore and Virtualization. This is a must-have for businesses with line-of-business applications that use databases. Achieves compliance with US-CERT Backup 3-2-1 Rule. More Info here: https://drbackup.net/local-image-backup/ ENABLE: Air Gapping – Enhance your Local Image Backup capabilities by adding a second external USB drive and enabling our air-gapping feature. By keeping at least one complete copy of your disk volumes offline, you are physically protected against online hackers. Rotate your drives offsite on a regular basis to enhance protection of your business against fire, flood, lightning strikes and other physical disasters. More info here: https://drbackup.net/whitepapers/DrBackup-AirGappedBackup.pdf ADD: Zero Trust Security Filters – Ensures only pre-registered applications execute on your end user PCs. This makes it nearly impossible for any ransomware software attack to succeed on a protected system. Installs in less than five minutes. Once the software has gone through a learning process to understand your environment, we then enable Secure mode and you’ll never again worry about a single unintended click, a malicious email attachment or moment of carelessness on the web causing a major data loss event. This is the same technology that protects the federal government, large enterprises and the military – but at a fraction of the cost these organizations pay. More info here: https://drbackup.net/zero-trust-security-filters/ INCLUDE: OneDrive Data in Online Backup – Contents of your Desktop, Documents and/or Pictures folders appear to be stored in the Microsoft OneDrive cloud, and previously local data has been replaced with network shortcuts. Recommend that you add these folders to your regular online backups to protect them against accidental corruption or deletion. WARNING: OneDrive is a data collaboration tool and not a fail-safe backup. More info here: https://drbackup.net/whitepapers/DrBackup-OneDriveFacts.pdf ADD: SharePoint Data Backup – Critical data files stored in public cloud storage become a target for every cybercriminal in the world. If just one Office 365 account is compromised, your shared online files can be permanently lost. Microsoft tells you in their online services agreement that ultimately YOU are responsible to back up your own data. Recommend you add this data to your regular online backups. More info here: https://drbackup.net/whitepapers/DrBackup-OneDrive-SharePoint-365-Backup.pdf ENABLE: Daily Report Card – This is an easy-to-read tabulation you can receive daily (and/or weekly) which summarizes the backup status of all your devices. By scanning a single color-coded report, you get an at-a-glance status without having to actually review every backup email message in detail. More info here: https://drbackup.net/online-backup-general/monitoring-backups-using-a-report-card/ ADD: Online Storage – Your account storage utilization significantly exceeds the amount included in your online backup package plan. A storage upgrade may be needed. Please contact your service coordinator at: 301-560-4534 for an account review to discuss your options. You can check your current storage utilization by logging into your account here: https://drbackup.net/support-center/client-login/ ENABLE: Persistent Access – With your prior consent, technicians can remotely access your machine and perform routine service tasks quickly without you physically needing to be present at your computer. This is highly recommended for servers and devices in a remote location. (Home Office) Windows EnvironmentOperating System Version Support NotesNoneVendor No Longer Supports - Security RiskVendor Support Ends SoonSee Comments AboveSoftware Patches/Updates NotesNoneCurrentUpdates PendingErrors ObservedDomain ControlledReboot PendingOS Support Expired - No Patch ServiceSee Comments AboveVolume Shadow Service (VSS) NotesNoneOperating ProperlyMinor Adjustments MadeLow Diff Space Observed - AdjustedMax Shadow Copies - AdjustedLocal and Net Server Perms - AdjustedErrors Observed - Requires RepairSee Comments AboveDisk Capacity NotesNoneLow Disk Space - OS VolumeLow Disk Space - Data Volume(s)Insufficient Free SpaceInsufficient Working/Temp SpaceSee Comments AboveDisk Errors NotesNoneDisk Errors Observed - OS VolumeDisk Errors Observed - Data VolumeDisk Errors Observed - External VolumeOne or More Disks InoperableRaid Controller Errors ObservedDisk Write ErrorsSee Comments AboveVirtual Memory Utilization NotesNoneLow Memory - AdjustedAdditional Page File Space Needed - AddedAdjusted - Reboot RequiredSee Comments AboveEvent Logging Issues NotesNoneLogger Non-ResponsiveMultiple Errors ObservedUnknown Errors ObservedSee Comments AboveOther NotesNonePerformance SluggishApplication Errors ObservedNetwork Errors ObservedSee Comments AboveCloud Backup ProtectionDocuments, Desktop, Pictures NotesNoneLocal File Selection ReviewedFile Property Errors ObservedPictures ExcludedBackup Errors ObservedLocked File Errors ObservedSee Comments AboveOneDrive NotesNoneCloud Documents Not SelectedSharePoint Shortcuts EmbeddedAzure Admin Credentials NeededDesktop Relocated to CloudCloud Permission Errors ObservedSee Comments AboveSQL Databases NotesNoneApplication Database SelectedMultiple Databases FoundSA Credentials RequiredLarge Database Split RequiredToo Big for Cloud BackupLocal Disk Backup RecommendedmySQL VSS BackupProprietary DatabaseSee Comments AboveSharePoint NotesNoneDocument Shares AddedDocument Shares Not SelectedAzure Admin Credentials NeededAccess Permission ErrorsLarge Cloud Archives FoundInsufficient Disk Space for Large FilesSynch Logged ErrorsSee Comments AboveApplication Data NotesNoneApplication Data Found and SelectedQuickbooks Company File SelectedQuickbooks Company File Not SelectedFile Selection Review RecommendedMapped Shares IncludedSee Comments AboveEmail Messages NotesNoneOutlook Mailbox(s) IncludedWebmail - Not Backed UpGmail Mailbox IncludedExchange Mailbox IncludedExchange Message StoreLarge Mail Archives Processing (Split)Multiple Email Archives FoundSee Comments AboveFile Synch Data NotesNoneOneDrive Personal SelectedDropBox SelectedGoogle Drive SelectedOther File Synch Folder SelectedSynch Utility Errors ObservedUnknown Errors in File SynchSee Comments AboveMapped Drives (NAS) NotesNoneMapped / NAS Share SelectedMapped Credentials MissingFrequent Locked File ErrorsMapped Drive DisconnectedMapped Drive Not AvailableSee Comments AboveProgram Data NotesNoneProgram Folder(s) SelectedFull Backup with VSSCustom Configuration/ScriptsSee Comments AboveOther NotesNoneCloud Storage Quota Exceeded - UpgradeCustomized ConfigurationLocal Mirror DriveActive DirectoryMultiple Backup JobsPublic Cloud StorageSee Comments AboveFull Disk ImageOS Volume NotesNoneDisk Image Recommended - ComplexSuccessful Disk Image CreatedSource Disk Logging Media ErrorsVSS Errors - Image FailsLimited Versions MaintainedMultiple Images Per WeekDisk Cleanup Recommended - sDeleteNAS DestinationUSB Drive HiddenAir-Gapped to Offline MediaSee comments aboveData Volume #1 NotesNoneSuccessful Disk Image CreatedSource Disk Logging Media ErrorsVSS Errors - Image FailsLimited Versions MaintainedMultiple Images Per WeekDisk Cleanup Recommended - sDeleteNAS DestinationUSB Drive HiddenAir-Gapped to Offline MediaSee Comments AboveData Volume #2 NotesNoneSuccessful Disk Image CreatedSource Disk Logging Media ErrorsVSS Errors - Image FailsLimited Versions MaintainedMultiple Images Per WeekDisk Cleanup Recommended - sDeleteNAS DestinationUSB Drive HiddenAir-Gapped to Offline MediaSee Comments AboveMedia Capacity NotesNoneProperly PperatingMultiple Image Generations MaintainedDisk Too Small - Larger Volume NeededMedia Areas Detected - Replace DriveNAS DeviceSee Comments AboveRetention Period NotesNoneRetention: 1 GenerationRetention: 2 GenerationsRetention: 3 Generations - RecommendedMultiple Generations of HistoryLow Retention Due to Output Media Size - UpgradeSee Comments AboveOther NotesNoneExcessive Backup WindowDirect NAS Connection RecommendedInput Media Has Errors - RepairOutput Media Has Errors - ReplaceMultiple Daily Jobs RecommendedSee Comments AboveEndpoint ProtectionEvidence of Breach NotesNoneRansomware Signatures Files ObservedEncrypted Files Found - Previous InfectionAccount Compromise PossibleOpen RDPNo MFAEasy-To-Guess PasswordSee Comments AboveAntivirus Status NotesNoneEnabledWindows Defender - OKSubscription Expired - Not ProtectedMultiple Conflicting AV PackagesLegacy AV - ReplaceExclusions MissingSee Comments AboveFirewall NotesNoneWindows Firewall EnabledThird-Party Firewall EnabledNetwork Firewall in UseUsing Alternate Transfer Port - 211Simple Help BlockedSee Comments AboveAdvanced Endpoint Detection & Response NotesNoneNot in Use - Legacy OnlySentinel One ActiveMalware Bytes ActiveWebroot ActiveOther EDR PackageSee Comments AboveIntrusion Detection & Prevention NotesNoneNone - System Vulnerable to AttackZero Trust / Threat Locker - ActiveOther - UnknownSee comments aboveOther NotesNonePersistent Access - EnabledMFA - ActiveSee comments above This report was prepared by: Doctor Backup, LLC. If you have questions please email us at: support@drbackup.net or call: 301-560-4534 The information contained herein is provided on an "as is" basis with no guarantees of completeness, accuracy, usefulness or timeliness. Doctor Backup, LLC assumes no responsibility or liability for any errors or omissions in the content of this complimentary inspection report. PDF Preview
