As an optometry office, if we can’t get into patient’s files and sell glasses, we don’t make any money — so the financial impact is huge. Dr. Backup has been great in retrieving my files quickly when needed. I would highly recommend them.
Dr. Backup has been great in retrieving my files quickly when needed. Luckily it hasn’t happened too often but usually within a day or less I am up and running again. Since this is an optometry office, if we can’t get into patient’s files and sell glasses, we don’t make any money so the financial impact is huge.
The support team is great. They are always very friendly on the phone as if we are old friends and they always fix the problem.
I would highly recommend Dr. Backup. I started using them over 11 years ago and have never been given any reason to go elsewhere.
