If you haven’t experienced an issue…don’t think it won’t happen to you. Because it will, and when it does, you will be grateful for the support and help of Dr. Backup.
Monitoring and follow up are critical to our company as we are often too busy to ensure that everything is backing up properly. Even when we know there is a problem, there is always something “more pressing” to take care of, so backing up takes a back seat. Having a support technician initiate the follow up forces us to ensure our data is backing up.
The best thing about Dr. Backup is that they actually answer their phones. When an issue arises and you need help right away, the last thing you want is to get voicemail. The support team is great.
If you haven’t experienced an issue, you have no idea what a relief it to have someone else have your back. We’ve had computers crash and Dr. Backup had us up and running in no time with all of our data restored. Do not think it won’t happen to you, because it will and when it does, you will be grateful for the support and help of Dr. Backup.