Category Archives: Technical

All Disk Drives Ultimately Fail – R.I.P. P1-D1

It happened this past weekend. The oldest drive in the Dr.Backup online backup storage network passed quietly into the darkness that is cyberspace. The oldest drive, or as we call it “P1-D1” (for Port 1, Drive 1) hard failed and had to be replaced. According to the writing on a slightly-faded label, P1-D1 began life... Read More

Backup of a Backup – Best Practices

Generally, if properly managed, an online backup can be the lifeline that helps a business prevent major data loss from an unplanned disaster.  After all, online backups are offsite and impervious to fire, flood, theft, etc. However, as in everything, there are some caveats. One such caveat I’d like to write about about involves the... Read More

Windows 8 Support for Early Adopters Here

I’m happy to report that our latest version of the Dr.Backup online backup client software (11.7.3) has been tested compatible with Microsoft Windows 8. You can now reliably use the backup client to protect business-critical files on Windows 8 Standard, Professional and Enterprise. The backup application continues to run off the traditional desktop or in... Read More

More on External Disk Storage

Back in late 2011, I wrote about the use of low-cost NAS devices as mission critical file shares. That blog post generated quite a bit of discussion with our Pro-Partner technicians around the country. While most agreed with the premise of the article, several others asked a related question: If my client is running low... Read More

Should you Trust the MTBF on a Disk Drive?

When you read the specifications on most modern disk drives, you’ll likely come across a statistic called MTBF. MTBF is the “Mean Time Between Failure” or the average time before the device is likely to fail. Disk drives usually carry an MTBF of over 1 million hours. Given that there are 8,760 hours per year,... Read More

Why we Proactively Monitor your Online Backup

Each month, Dr.Backup clients perform over 70,000 backup jobs resulting in millions of files being transferred onto our storage servers. Overall, the process runs very smoothly. However, not every scheduled backup progresses to a successful completion. Sometimes jobs don’t start. Other times, a file or folder will “error out” and fail to transfer. I estimate... Read More

Online backup of critical databases can be tricky

These days, more and more businesses run mission-critical applications which depend on complex database technology. Some examples include point-of-sale processing, patient electronic medical records (EMR), inventory control systems and financial accounting packages. If any of these applications fail, things get nasty quickly! To prevent permanent data lose and to minimize downtime, it is very important... Read More

Quickbooks Files for Online Backup

I was recently asked what I thought was a fairly simple question: What file do I select to backup my Quickbooks company data? Being the smart person I am…I immediately fired back a short email saying “just backup the .QBW file”. Seemed like a simple enough answer. But then, I got to thinking that maybe... Read More

RAID vs. Online Backup

If you know a business that uses RAID (see below) as their only method of avoiding data loss protection, you definitely need to help them better understand the risk they are taking. Not only is RAID not enough – it doesn’t even protect against the most common data loss threats! The table below makes a... Read More