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So you’re already using secure online backup to protect your critical files, folders and databases, right? Well congratulations, you’ve taken an important first step to protect one of your organization’s most important assets – its data. However, don’t forget to ask yourself the very important “Humpty-Dumpty” question: How quickly can you put all the pieces... Read More
One common feature of Professional Service Automation (PSA) software is the ability to accept a customer inquiry/work request via email and turn it into a trouble ticket (or directed task). Generally, client contact information (email address or company domain name) is registered in the PSA software. When an incoming email message is processed by an... Read More
While online backup provides the ultimate in mission critical data protection, image backup is an excellent complement. A full system image backup can dramatically speed up the process of recovering from serious equipment or disk corruption failure by restoring not just lost data, but also the operating system environment and installed application software. The Dr.Backup... Read More
The Dr.Backup online backup service has always been great. But new software feature enhancements for 2017 raise the bar even higher. Nearly 2 years in development, version 11.16 is now available. We are proud to be one of the few national service providers that can offer fully managed & secure online backup AND complementary local... Read More
Back in 2001, Dr.Backup deployed its first generation backup storage server. A series of 12 disks were inserted in a chassis and arranged into an array with fault tolerant technology called Raid-5. Each disk had approximately 146 GB of unformatted storage capacity. Ten of these disks actually held live customer data. One disk held Raid... Read More
Suppose you have important business information that you want to protect with a secure backup to the Internet. One of the many questions you’re likely to ask a potential vendor is: How long will it take to actually perform the backup? In this blog post we’ll see what’s actually involved in answering this common question... Read More
These days, many businesses use industry-specific software applications. At the core of these applications is an SQL database. This database is the information repository that defines the business. It often includes items such as customer profiles, financial and payment information, order history, images, technical specifications and more. This is THE mission critical information that absolutely... Read More
It happened this past weekend. The oldest drive in the Dr.Backup online backup storage network passed quietly into the darkness that is cyberspace. The oldest drive, or as we call it “P1-D1” (for Port 1, Drive 1) hard failed and had to be replaced. According to the writing on a slightly-faded label, P1-D1 began life... Read More
Generally, if properly managed, an online backup can be the lifeline that helps a business prevent major data loss from an unplanned disaster. After all, online backups are offsite and impervious to fire, flood, theft, etc. However, as in everything, there are some caveats. One such caveat I’d like to write about about involves the... Read More
I’m happy to report that our latest version of the Dr.Backup online backup client software (11.7.3) has been tested compatible with Microsoft Windows 8. You can now reliably use the backup client to protect business-critical files on Windows 8 Standard, Professional and Enterprise. The backup application continues to run off the traditional desktop or in... Read More